If you have an online store or service website and do you want to communicate with your customer to increase the engagement on your website and if you are thinking to how to install live chat on wordpress then you should have to be read this article till then and I am going to show you how you can add a live chat.
Why Live Chat Is Important
Live chat helps to communicate with the customer and we can solve the problem of the customer using live chat we can take feedback from the user and much more things can do with the help of live chat.
How To Add Live Chat
Step-1)Go to Google and search for crisp and click the first link.
visit webite-Click Here
Step-2)Once you come on the website. You have seen a button like get started so click on the button.
Step-3)Here you have to enter your email id, password, first name, and last name and click on continue.
Step-4)Here you have to enter your website URL and proceed to continue.
Step-5)As you can see that we have redirected to the crisp dashboard.
Step-6)Now we have to come on your website dashboard and now we are going to install the crisp plugin. you are to click on the plugin section.
Step-7)You have to click on the add new
Step-8)In the search box you have to search for Crisp and install and activate the plugin.
Step-9)Here you have to connect with the crisp.
Step-10)Click on the continue.
Step-11)As you see that we have three options. Using the go to my inbox option you can able manage the chat.
Step-12)If we visited our website at the bottom of the right-hand side you got the option.
Step-13)If we click on the icon as you can see that the popup is coming.
Step-14)If you send a message. Here as you can see that we have received the message on the live chat dashboard.
Step-15)Here you can able to send the message.
Step-16)Once the admin sends the message it’s instantly appears to the user.
Step-17)But if you have too many members in your team or if you are working single so to interact with the user you should have to change the avatar.
Step-18)If you want to change the avatar you how to go Crips dashboard click on the Settings button and click on the account section.
Step-19)You are to scroll down and you got an option like Avatar using that you can able to upload the image that you want.
Step-20)Here you can see that we have successfully uploaded the other Avatar.
Step-21)Once you visited your website at the bottom of the right-hand side now you can see that the Crisp icon has been changed to Avatar.
Step-22)If you open the chat you can see that we got Avatar also in the chat.
so that’s pretty much for this article in this article I have shown all the steps to how to install live chat on WordPress. So you are to follow the step that I have given in this article and you can also able to add a live chat. So if you like this article then do not forget to share it with your friends and if you have any doubt you can ask me in the comment section below and do not forward to checkout another article.